More than 26,000 people are seen at Pembroke House Surgery in Paignton, Devon. It functions as part of the Pembroke Medical Group, ensuring comprehensive care for the community. Their services span routine healthcare, vaccinations, and chronic disease management.
Pembroke House Surgery: Key Information Table
| Aspect | Details |
|---|---|
| Address | 266-268 Torquay Road, Paignton, Devon, TQ3 2EZ |
| Contact | Phone: +44 1803 553558 |
| Operating Hours | Monday–Friday: 8:00 AM–6:00 PM; Closed on weekends |
| Services Offered | General Practice, Prescriptions, Vaccinations, Chronic Illness Care |
| Online Resources | Official Website |
| Associated Practices | Parkhill Surgery in Torquay |
| Patient Portal | Online appointment booking, prescription requests, and health questionnaires |
Comprehensive Services for Patient Needs
Pembroke House Surgery provides extensive services. Flu shots, general consultations, and chronic disease management are all part of this. Patients also benefit from tailored support for diabetes, asthma, and other conditions.
Convenient Online Booking
Patients can book appointments through an online interface. This system allows users to manage medicines and access health quizzes. Consultation wait times are decreased and healthcare access is streamlined through the process.
Highly Trained Medical Experts
The staff includes experienced doctors and nurses. Dr. Bethany Beddoes and Dr. Helen Cunliffe lead medical teams. Their expertise ensures personalized care. Administrative staff further help effective practice operations.
Community Feedback and Reviews
Patients admire the expertise of Pembroke House Surgery. Many reviews highlight helpful staff and quick responses. Some complaints concerning booking processes have been highlighted, requiring continuing changes.
Key Facilities at Pembroke House Surgery
Modern facilities support high-quality care. Services include prescription renewals, vaccinations, and travel health support. The surgery also addresses chronic conditions with online forms for blood pressure and asthma management.
Flu Clinics for the Season
Flu vaccine programs run each winter. Appointments can be scheduled for timely immunization for eligible patients. These programs protect vulnerable groups and help reduce illness during flu season.
Partnership with Parkhill Surgery
Pembroke House Surgery works with Parkhill Surgery in Torquay. This alliance improves service reach and delivers uniform care across the region. Both clinics are part of the Pembroke Medical Group.
Improving Health Care via New Approaches
In order to improve care, the surgery incorporates technology. Email updates and newsletters are digital tools that patients can use to stay informed. Their systems simplify healthcare access for the community.
Resolving Dissatisfaction with Patients
Our top priority is to immediately attend to patient needs. Constant criticism guarantees progress. The operation prioritizes the patient’s health by combining traditional care with modern solutions.
Future Plans for Pembroke House Surgery
An increase in digital technologies and service expansion are in the works at the surgery. Their goal is to continue being a top healthcare provider in the area by being open to innovation and listening to patient feedback.
Reviews for Pembroke House Surgery
| Reviewer Name | Review Highlights | Rating | Date |
|---|---|---|---|
| Rosemary Rowe | Received excellent service. | ★★★★★ | Recent |
| Keith Hancock | Best practice in the Bay. Highly recommended for over 20 years of great service. | ★★★★★ | 4 months ago |
| Lauren Cheeseworth | Amazing staff, contacted within an hour for a face-to-face appointment. | ★★★★★ | 5 months ago |
| Shannon Greene | Extremely helpful staff and a fantastic surgery. | ★★★★★ | 1 month ago |
| Deborah Guthrie | Faced issues with medication re-prescription; expressed dissatisfaction. | ★★☆☆☆ | 1 month ago |
| Paul Bentham | Efficient service, appointments completed swiftly and smoothly. | ★★★★★ | 3 months ago |
| Ann Grubb | Difficulty booking appointments; limited time window for online consultation. | ★★☆☆☆ | 3 months ago |
| Carol Owens | Commended diabetic nurse for personalized care and friendly reception staff. | ★★★★★ | 5 months ago |
| Timothy Hoult | Multiple visits with proactive screening and effective communication. | ★★★★★ | 7 months ago |
| Gavin Dyer | Impressed by the online consultation system for quick responses. | ★★★★★ | 1 year ago |
| Carly Baker | Efficient response, seamless appointment process, and professional clinician. | ★★★★★ | 1 year ago |
| Elle-May Adams | Faced delays during blood test appointments; suggested improvements. | ★★☆☆☆ | 1 year ago |
| Anthony Walton | Found reception staff unhelpful; highlighted poor communication. | ★☆☆☆☆ | 6 months ago |
| Glenda Lowes | Excellent experience with a quick call-back and prescription handling. | ★★★★★ | 7 months ago |
| Phoebe Rose Bell | Praised helpful and understanding reception staff for quick assistance. | ★★★★★ | 1 year ago |
FAQs About Pembroke House Surgery
Q1: What are the operating hours of Pembroke House Surgery?
Monday to Friday, 8:00 AM to 6:00 PM.
Q2: Can I book an appointment online?
Yes, appointments can be booked through their online portal.
Q3: What services does Pembroke House Surgery provide?
General practice, prescriptions, chronic care, vaccinations, and more.
Q4: Is Pembroke House Surgery accepting new patients?
Yes, the practice currently accepts new patients.
Q5: Where is Pembroke House Surgery located?
266-268 Torquay Road, Paignton, Devon, TQ3 2EZ.
