- Clinic Name: Stella Maris Family Clinic & Surgery
- Location: 668 Chander Road, #01-24, Singapore 210668
- Phone: +65 6296 2777
- Website: www.stellamaris.sg
- Founder’s Legacy: Started in 1962 by Dr. Soosay’s father in Port Klang, Malaysia
- Medical Director: Dr. Serena Soosay (MBBCh BAO LRCP+SI, GDFM Singapore)
- Experience: Over 20 years in family medicine; served at Clementi Polyclinic (2009–2023)
- Awards: “Star Doctor” recipient for exceptional empathy and leadership
- Target Groups: Individuals, families, businesses, domestic helpers, and overseas workers
- Services: Health screenings, urgent care, women’s health, chronic illness management, minor surgical procedures
- Procedures Offered: Nail avulsion, wound closure, ear syringing, corticosteroid injections
- Community Focus: Personalized care, multilingual staff, support for underserved groups
Over the past few years, Stella Maris Family Clinic & Surgery has subtly become one of Singapore’s most reputable medical facilities for both professionals and families. This clinic, which is located in the bustling center of Little India, doesn’t have any impressive buildings or fancy branding, but it does something perhaps more significant: it continuously provides incredibly effective, highly personalized care. The clinic has become a local standard for professional and compassionate medical care under the medical direction of Dr. Serena Soosay.
Dr. Soosay has created a clinical environment that is noticeably better in both form and function by utilizing his more than 20 years of experience in both public and private settings. She returned to her roots with a mission after more than 14 years of service at Clementi Polyclinic, where she oversaw chronic care teams and carried out minor procedures. She saw Stella Maris as a continuation of a very personal medical tradition rather than just another clinic, motivated by the legacy of her late father in Port Klang.
Patients from all over Singapore have been coming to Stella Maris more frequently in the past year for dependable care free from the red tape of bigger facilities. The team maintains a particularly creative care model whether treating acute symptoms, caring for children, or helping patients manage chronic conditions like diabetes and hypertension. The clinic provides a smooth and cozy experience for both walk-ins and regular patients with short wait times, multilingual staff, and same-day appointments.
Dr. Soosay and her team have improved the clinic’s offerings by adding a remarkably extensive range of minor surgeries and health screenings through strategic leadership. In-house services include wound care, corticosteroid injections, ingrown toenail treatment, and skin tag removal. By guaranteeing that patients receive the care they require in a single, meticulously planned visit, this method drastically lowers the need for referrals. Patients benefit from fewer medical delays as a result, which is especially advantageous for people with urgent medical needs or restricted mobility.
Clinics throughout Southeast Asia were put to the test on all fronts during the pandemic, from staff shortages to supply chain interruptions. Stella Maris stayed open, providing services to both foreign patients and vital employees. Their dedication to crisis adaptation demonstrated their worth to the community. In order to keep patients safe while maintaining a welcoming, human-centered environment, the team executed a remarkably successful pivot by implementing updated health protocols, digital queue management, and better ventilation systems.
The clinic has also emerged as a preferred supplier for companies handling employee health examinations in recent months. The administrative staff at Stella Maris has created a particularly efficient procedure for employers, including pre-employment physicals and statutory examinations for domestic helpers and foreign workers. This clinic provides a very flexible solution that combines personal care with regulatory compliance for medium-sized businesses without internal medical teams.
In addition to offering a broad range of services, Stella Maris stands out from other general practice clinics due to its unwavering commitment to trust-building and communication. Stella Maris has established transparency as a fundamental practice, in contrast to impersonal polyclinics. The clinic reacts carefully to online reviews, both positive and negative. The clinic’s leadership team is remarkably forthright and compassionate, whether it’s addressing staff errors, clearing up delays, or rectifying misinformation. This candor builds enduring relationships with patients and helps maintain a reputation that is remarkably resilient.
Stella Maris demonstrates that tradition need not be lost in the face of modernization in the healthcare industry’s digital transformation. The clinic maintains a unique balance by combining contemporary technologies like digital records and online appointment scheduling with the traditional value of in-person care. Patients have expressed gratitude over the past year for both the treatment results and the emotional stability they experience while visiting—a factor that is frequently crucial to long-term care satisfaction but is rarely included in hospital surveys.
Stella Maris Family Clinic & Surgery is a strikingly successful illustration of what family care in the twenty-first century should aim to become by utilizing medical heritage, welcoming innovation, and putting human relationships at the center of their service model. Their forward-thinking strategy, which is based on accessibility and accountability, establishes a benchmark that is subtly changing the way neighborhood clinics throughout the area perceive the provision of healthcare.
